Data Allowances & Billing
For regular use, choose a monthly data allowance; for occasional access, keep data available in a pack. Start with how often you use it, then compare data allowances.
Create an account with a username and password. Choose a plan and pay in the user dashboard; use this page to check pricing and plan details.
Monthly plans suit regular use, while data packs work well for occasional access. The key difference is how your data allowance is replenished, not how many devices you can use. The available plans are listed below. Plan buttons take you to the plans page in the user dashboard, where you can review your order before paying.
Monthly plans: data resets each month on the activation date. Mid-cycle upgrade price differences are prorated based on the remaining days.
For everyday browsing, reading and light work.
If you mainly look up international resources, handle tasks online or use text-based AI tools, this plan is worth considering. Streaming video, transferring attachments and updating apps also use data, so don't estimate your needs based only on how often you open a webpage.
For regular use that balances work and streaming.
If your regular usage includes research, online courses, file transfers and video streaming, this tier gives you a larger monthly allowance. You can connect computers and mobile devices at the same time with no device limit, but count their usage together when estimating your needs. More devices don't get separate data allowances.
For monthly use with frequent streaming and file transfers.
Consider this tier if video, large files and multiple devices regularly add up to higher data usage. A larger allowance gives you more room to manage your usage, but doesn't guarantee faster connections or access to any particular platform. Choose based on your usage history, not just the size of the allowance.
Data packs: use them until they run out; they never expire. The listed amount is the total allowance, not a monthly allowance.
For users with irregular usage who want to keep any remaining data.
If you sometimes need to look things up or visit international websites, but may go long stretches without using the service, a data pack lets you use a total allowance at your own pace. The remaining data doesn't reset each month; it stays available while you're not using it. Think of it as a finite data reserve.
For occasional use that includes courses and file transfers.
Consider this tier if you tend to use the service during projects, study or travel, but don't want a fixed monthly allowance. The larger total allowance can accommodate varied usage. Before choosing, consider how often you'll use it and compare monthly resets with data used from a total pack allowance.
For users who know their usage needs and want a larger data reserve.
This tier offers a larger data reserve, but it's still a finite allowance that runs out with use—not unlimited data. It's suited to users who know their usage patterns and prefer how data packs work. If you're new to subscription services, first learn how to use the client and how billing works, then decide how much data you need.
Monthly plan data resets on the activation date; it doesn't reset for all accounts at the start of each calendar month. After paying, check your plan and data details in the dashboard, and consider your usage alongside the reset date. If your allowance isn't enough, check what's using your data before deciding whether to upgrade.
The price difference for a mid-cycle upgrade is prorated based on the remaining days. This doesn't simply mean paying the difference between two monthly prices while keeping exactly the same schedule. Check the new plan and order details in the dashboard, and confirm the amount and validity period before paying.
Data packs aren't time-based: use them until they run out, and they never expire. ¥158/300GB, ¥358/1000GB and ¥658/3000GB are the total allowances for each tier; the same allowance isn't issued again each month. This setup can work well for occasional use.
Never expires refers to the validity of the data pack, not unlimited usage. Streaming video or transferring large files still uses your remaining data. Compare monthly plans and data packs separately; total and monthly allowances aren't the same measure.
Data allowance and how it's replenished distinguish the plan tiers. Device limits, platform support and service coverage are listed separately to avoid confusing a larger allowance with different device permissions or a promise of higher speeds.
Compare prices, data allowances and reset rules in one table. No term discounts or extra data are listed here. Before paying, confirm your selected tier in the user dashboard so you don't mistake a data pack for a monthly plan.
| Plan | Price | Data included | Data rules | Simultaneous connections |
|---|---|---|---|---|
| 60GB Monthly Plan | ¥9.9/month | 60GB / month | Resets monthly on the activation date | Unlimited devices |
| 250GB Monthly Plan | ¥18/month | 250GB / month | Resets monthly on the activation date | Unlimited devices |
| 500GB Monthly Plan | ¥28/month | 500GB / month | Resets monthly on the activation date | Unlimited devices |
| 300GB Data Pack | ¥158/300GB | 300GB total | Use it until it runs out; never expires | Unlimited devices |
| 1000GB Data Pack | ¥358/1000GB | 1000GB total | Use it until it runs out; never expires | Unlimited devices |
| 3000GB Data Pack | ¥658/3000GB | 3000GB total | Use it until it runs out; never expires | Unlimited devices |
Pay with Alipay, WeChat Pay or USDT. Start payment in the user dashboard and check the result there, too. This page doesn't take payments or provide transfer addresses.
Go to the plans page in the user dashboard. Confirm whether you've chosen a monthly plan or a data pack, then check the allowance, price and order details. You can create an account with a username and password; no email address is required. Keep your account details safe. You can manage subscriptions, check orders and contact support through tickets from the same account.
Continue with a payment method shown on the checkout page. For Alipay or WeChat Pay, check the order amount on the payment page. For USDT, verify the network, address and amount shown at checkout; don't reuse details from an older order. The prices shown in CNY aren't a basis for calculating a transfer amount yourself.
After paying, return to the dashboard to confirm the order status and plan details, then go to the client and subscription section. Payment confirmation, plan activation and a connected client are separate steps; check each in order. See the setup guide to get started.
If the order status hasn't updated, first check whether the original order was paid and whether the payment record matches that order. Don't create and pay for another order right away. If you still need help, submit the order details and a description of the issue through a support ticket in the user dashboard. Keep your payment receipt for reference; don't include your password or subscription link.
Refund terms and data allowances are explained separately. You can review the policy before choosing a plan. If you want a refund after using the service, submit a request in the user dashboard so it can be linked to the relevant order.
VPNHO offers a 30-day money-back guarantee. To request a refund, sign in to the user dashboard and open a support ticket. Clearly state that you'd like a refund and include the relevant order details. If your account has multiple orders, specify which one the request applies to so it isn't confused with a plan-change question.
You can describe how you've used the service to help with the review, but you don't need to write a troubleshooting report to request a refund. For payment issues, include the payment record and order status. For connection issues, you can separately provide the platform, selected route and client messages. Don't share your password or full subscription link.
After submitting your request, check the original ticket for replies and updates, and provide any additional information requested. Read the Refund Policy and Terms of Service for full terms. This page doesn't promise a separate processing or payment arrival time; check the ticket for updates.
Open a Support TicketFirst, understand data allowances, reset dates and device limits; then review the order and refund process. These answers reflect the plan rules on this page.
Monthly plan data resets each month on the activation date, not on the first of the calendar month. Check your current plan, remaining data and reset details in the user dashboard. Monthly plans and data packs work differently: data packs last until used and never expire.
The price difference for a mid-cycle upgrade is prorated based on the remaining days. Select your new plan in the user dashboard and review the amount and validity period shown in the order before paying. Don't estimate the final charge by simply subtracting the two monthly prices.
Data packs last until used and never expire. They don't reset monthly. The 300GB, 1000GB and 3000GB figures are the total allowances for each pack, not monthly allowances.
VPNHO accepts Alipay, WeChat Pay and USDT. Create an order in the user dashboard and follow the checkout instructions. After paying, return to the dashboard to check your order and plan status. If the status hasn't updated, check the original order first, then contact support through a ticket.
VPNHO offers a 30-day money-back guarantee. Sign in to the user dashboard and submit a refund request through a support ticket. Include the relevant order details and explain that you'd like a refund. See the Refund Policy and Terms of Service for full terms, and check the original ticket for updates.
Unlimited devices means there is no cap on the number of devices connected at the same time. It doesn't change your plan's data allowance. Monthly plans include the allowance for the selected tier; data packs are used from their total allowance. Consider the combined usage across all your devices when choosing a plan.
For help with a specific order or plan status, visit the Support page to find the support ticket portal.